Kalee Lytras is our National General Adjuster based in Chicago, Illinois. With 16 years of experience, Kalee brings a wealth of knowledge to her role, managing a diverse array of claims involving commercial buildings, business personal property, and business income. Known for her unwavering availability and dedication to client satisfaction, she tailors her approach to meet the unique needs of each client. Kalee’s focus on professional growth and proactive communication style significantly enhance the client experience, showcasing her commitment to excellence in the field.
Q: How long have you been an adjuster, and how long have you been with Engle Martin?
Kalee Lytras: I am a National General Adjuster based out of Chicago, IL, and I have been an adjuster for 16 years. I have been with Engle Martin for more than four years now.
Q: What inspired you to pursue a career in claims adjusting with Engle Martin?
Kalee Lytras: I was inspired to pursue a career in claims adjusting with Engle Martin because I saw it as the best opportunity for long-term growth in my profession. I had heard numerous positive testimonials about the company and its culture, and upon joining, I found those impressions to be entirely accurate.
Q: What types of claims do you typically handle, and how do you tailor your approach to meet each client’s needs?
Kalee Lytras: I handle a diverse range of claims, including those related to commercial buildings, business personal property, and business income. My typical caseload includes claims involving losses at apartment buildings, churches, condo complexes, country clubs, hotels, restaurants, retailers, and schools. I understand that each client has unique requirements, and I make every effort to satisfy each client’s expectations.
Q: What is one key way you help clients manage their claims efficiently?
Kalee Lytras: I prioritize being accessible and ready to assist at all times, which allows clients to receive the support they need without delay.
Q: How do you ensure excellent communication with clients throughout the claims process?
Kalee Lytras: I take a proactive approach to handling claims and keep our clients informed as soon as updates become available.
Q: What advice would you give to women looking to enter the insurance industry as an adjuster?
Kalee Lytras: As a woman adjuster, I believe respect is earned, not given. Aspire to be the smartest person in the room, and the opportunities will be endless.
For more information, please email: info@englemartin.com