Appraisal & Umpire

Why Appraisal Expertise Matters More Than Ever

Navigating today's increasingly complex property claims requires experienced appraisal professionals who deliver objective, efficient, and defensible resolutions. As claim severity, repair costs, and coverage disputes continue to rise, the appraisal process
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December 2025 EMpact Award Winners – Andrew Morris and Jody Olfers
People & Culture
December 10, 2025

December 2025 EMpact Award Winners – Andrew Morris and Jody Olfers

Engle Martin is excited to announce the newest winners of our EMpact Award, Andrew Morris and Jody Olfers. One of our core values is the commitment to recognize and celebrate the
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Commercial Insurance Underwriting Process: What Adjusters & Brokers Should Know
Adjusting Services
December 8, 2025

Commercial Insurance Underwriting Process: What Adjusters & Brokers Should Know

A clear view of the commercial insurance underwriting process creates stronger alignment across teams that evaluate risk and teams that respond when a loss occurs. The information gathered through loss adjusting
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Insurance Loss Assessors vs Loss Adjusters Explained
Adjusting Services
December 4, 2025

Insurance Loss Assessors vs Loss Adjusters Explained

An insurance loss assessor is often mentioned alongside a loss adjuster, yet each supports the claim in distinct ways that shape how information is gathered and evaluated. Their responsibilities usually align
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Field Adjusting vs. Desk Adjusting: When Each Matters Most
Adjusting Services
November 20, 2025

Field Adjusting vs. Desk Adjusting: When Each Matters Most

Claims performance depends on having the right expertise in the right place. Some situations call for a steady presence on site, while others demand fast, data-driven action from behind the desk.
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KPIs in Claims – Striking the Balance Between Performance and Pressure
Property
November 19, 2025

KPIs in Claims – Striking the Balance Between Performance and Pressure

Finding Clarity in Data without Losing Sight of What Matters Most In today’s data-driven insurance environment, performance metrics are at the core of every operation. Key Performance Indicators (KPIs) have become
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Catastrophe Claims Services That Scale: How to Manage Surge with Speed and Precision
Property
November 8, 2025

Catastrophe Claims Services That Scale: How to Manage Surge with Speed and Precision

Catastrophic events test every part of the claims process, from capacity and coordination to client confidence. Effective catastrophe management claims services rely on both urgency and precision to keep service standards
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TPA vs. Insurance Carrier: What’s the Real Difference in Claims Oversight?
TPA
November 7, 2025

TPA vs. Insurance Carrier: What’s the Real Difference in Claims Oversight?

When a major commercial loss occurs or claim volume surges after a disaster, understanding the difference between TPA and insurance company oversight determines who controls liability, how quickly decisions are made,
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A Guide to Strengthening Claims Operations in 2026
News & Insights
November 4, 2025

A Guide to Strengthening Claims Operations in 2026

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The Most Common General Liability Claims & How to Handle Them Efficiently
Casualty
October 31, 2025

The Most Common General Liability Claims & How to Handle Them Efficiently

The most common general liability claims arise from everyday exposures, ranging from incidents on commercial premises to errors in operations that impact third parties. What sets outcomes apart is how quickly
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